Simple, transparent pricing
Flat fee per business. No per-seat surprises. Save 20% when you commit annually.
Solo
For sole traders and freelancers getting started with AI automation.
- 1 inbox
- 50 invoices/month
- Basic booking fill
- Up to 100 AI actions/month
- Email support
Business
For growing SMBs that want full automation across their whole operation.
- 5 inboxes
- Unlimited invoices
- Full booking suite
- Up to 500 AI actions/month
- Priority support
- Custom reminder cadences
Multi-site
For businesses running multiple locations or client accounts.
- Unlimited inboxes
- Unlimited invoices
- Multi-location bookings
- Unlimited AI actions
- Dedicated support
- API access
MSP
For Managed Service Providers running Vela across many client tenants.
- Manage 25 client tenants
- Per-tenant data isolation
- White-label client portal
- SSO via your IdP (Entra/Okta)
- Bulk onboarding tools
- Co-managed SLA + Slack channel
- Quarterly business review
AI Phone Receptionist
Never miss a call again. Vela answers your phone with a natural, conversational AI — captures the caller’s name, number, and reason, then emails you a summary with audio playback. Works on a dedicated Australian number; forward your existing line in 30 seconds.
Always-on AI phone receptionist for solo tradies and small operators.
- ✓1 dedicated AU phone number
- ✓30 calls or 60 minutes / month
- ✓Conversational AI with Claude
- ✓Email summary after every call
- ✓Transcript + audio playback in dashboard
- ✓Business-hours + after-hours routing
For established trades, clinics, and growing SMBs.
- ✓1 dedicated AU phone number
- ✓100 calls or 200 minutes / month
- ✓Live transfer to your team
- ✓Custom knowledge base (services, FAQs, hours)
- ✓Email + SMS summaries
- ✓Audio playback + searchable transcripts
- ✓Priority support
Multi-location, multi-department, or franchise.
- ✓Up to 3 dedicated AU numbers
- ✓300 calls or 600 minutes / month
- ✓Priority transfer routing
- ✓Weekly insights digest
- ✓White-label option
- ✓Webhook delivery to your CRM
- ✓Dedicated onboarding
Existing Vela subscribers get a 20% bundled discount. Annual plans waive the $199 setup fee.