Vela

Simple, transparent pricing

Flat fee per business. No per-seat surprises. Save 20% when you commit annually.

Solo

For sole traders and freelancers getting started with AI automation.

$99/month + GST
  • 1 inbox
  • 50 invoices/month
  • Basic booking fill
  • Up to 100 AI actions/month
  • Email support
Most popular

Business

For growing SMBs that want full automation across their whole operation.

$249/month + GST
  • 5 inboxes
  • Unlimited invoices
  • Full booking suite
  • Up to 500 AI actions/month
  • Priority support
  • Custom reminder cadences

Multi-site

For businesses running multiple locations or client accounts.

$499/month + GST
  • Unlimited inboxes
  • Unlimited invoices
  • Multi-location bookings
  • Unlimited AI actions
  • Dedicated support
  • API access

MSP

For Managed Service Providers running Vela across many client tenants.

$899/month + GST
  • Manage 25 client tenants
  • Per-tenant data isolation
  • White-label client portal
  • SSO via your IdP (Entra/Okta)
  • Bulk onboarding tools
  • Co-managed SLA + Slack channel
  • Quarterly business review
All self-serve plans include a 14-day free trial. No credit card required for trial. · Compare all features
Add-on

AI Phone Receptionist

Never miss a call again. Vela answers your phone with a natural, conversational AI — captures the caller’s name, number, and reason, then emails you a summary with audio playback. Works on a dedicated Australian number; forward your existing line in 30 seconds.

Starter

Always-on AI phone receptionist for solo tradies and small operators.

$79/ mo AUD
  • 1 dedicated AU phone number
  • 30 calls or 60 minutes / month
  • Conversational AI with Claude
  • Email summary after every call
  • Transcript + audio playback in dashboard
  • Business-hours + after-hours routing
Over quota: $2.50 / call
Get started
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Pro

For established trades, clinics, and growing SMBs.

$199/ mo AUD
  • 1 dedicated AU phone number
  • 100 calls or 200 minutes / month
  • Live transfer to your team
  • Custom knowledge base (services, FAQs, hours)
  • Email + SMS summaries
  • Audio playback + searchable transcripts
  • Priority support
Over quota: $1.80 / call
Get started
Scale

Multi-location, multi-department, or franchise.

$449/ mo AUD
  • Up to 3 dedicated AU numbers
  • 300 calls or 600 minutes / month
  • Priority transfer routing
  • Weekly insights digest
  • White-label option
  • Webhook delivery to your CRM
  • Dedicated onboarding
Over quota: $1.50 / call
Get started

Existing Vela subscribers get a 20% bundled discount. Annual plans waive the $199 setup fee.