Everything Vela does for you
Five automation modules. One flat monthly fee. No per-seat pricing.
Stop drowning in email
Vela reads every email in your inbox, understands context, and prepares a reply for your approval. You review and send — or let Vela auto-send low-risk replies. No more hours lost to routine correspondence.
- Connects to Microsoft 365 and Google Workspace
- AI-drafted replies in your tone and style
- Priority triage — urgent flagged, noise filtered
- One-click approve and send
- Full audit trail of everything Vela touched
Smart Inbox
Never miss a call — answer in your own voice
Vela picks up when you can’t. The AI receptionist greets every caller by your business name, qualifies the lead, books the job, or takes a message. Choose from a dozen natural voices — Australian, British, American — and rewrite the greeting whenever you like.
- 12+ natural voices including warm Australian male & female
- Customisable greeting — update in seconds, no scripts needed
- Inbound diversion for Telstra / Optus / Vodafone & landlines
- Books jobs straight into your calendar with caller name & address
- Full recording, transcript, and AI-extracted summary on every call
- Out-of-hours mode with separate after-hours message
AI Receptionist
Get paid without the awkward follow-ups
Vela connects directly to Xero and monitors every invoice. When payment is overdue, it fires polite-to-firm reminder emails on a cadence you control — escalating automatically until you're paid.
- Direct Xero integration — live invoice sync
- Customisable reminder cadence (3, 7, 14 days etc.)
- Escalating tone: friendly → firm → final notice
- Pauses automatically when payment is received
- Monthly AR summary delivered to your inbox
Invoice Chasing
From quote to paid invoice without retyping a thing
Build a quote in under a minute from your reusable line-item library. Customers e-sign from a private link — no PDFs, no printers, no chasing email approvals. Once approved, Vela converts it straight to a Xero invoice and starts the chase cycle.
- Reusable line-item library — sync products from Xero with one click
- Chart-of-accounts dropdown pulled live from Xero
- Private signing link — customer accepts from their phone
- Approved quote → Xero invoice in one tap
- AI quote drafting from a job description or voicemail
- Track open, viewed, and signed in real time
Smart Quotes
Empty slots filled while you sleep
When a booking cancels, Vela instantly contacts your waitlist in priority order. Customers can confirm with a single tap. Your calendar stays full without you lifting a finger.
- Integrates with your booking system or calendar
- Waitlist managed automatically by Vela
- SMS and email outreach to waitlisted customers
- One-tap confirmation — no login required
- Tracks fill rate and waitlist conversion over time
Booking Fill
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